BLOOD TESTS - Due to a pathology supply issue which arose late last week, unfortunately are not able to carry out any non-urgent blood tests until further notice. 

Reception may contact you if you have a blood test booked. Any blood tests deemed urgent by a clinician will still be carried out.

FROM MONDAY 26TH OCTOBER DISPNSARY SERVICES WILL RESUME FROM INSIDE THE BUILDING

*****Collections – please follow the signs and instuctions.****

Prescriptions can be collected from inside the building

Place your order before you medication is due to run out.

Then allow 48 HOURS/2 WORKING DAYS BEFORE COLLECTION

We appreciate you do not want a wasted trip however; we are not able to take calls to confirm when your prescription is ready.

If you pay for a prescription we are ONLY ACCPETING CARD PAYMENTS

Exemptions – It is YOUR RESPONSIBILITY to ensure you have provided us with the correct details.

A representative over the age of 16 can collect on your behalf. Please advise the representative of the number of items they are collecting if possible. Please be reminded if you are sending a representative to collect controlled drugs they will need to provide phot ID - Driving licence or passport

Online prescription orders via your choosen app - the system may prompt you to add a message before sending your request. You can enter any text to override this. All medication is dispensed at Bredon Hill Surgery unless you have a nominated pharmacy.

Please can we also request that if you need to request medication for a member of the family who does not have patient access (for example a child) this request is sent via e-mail to the dispensary address above.

Appointments 

In these unprecedented times everything at the surgery has had to change. For the foreseeable future we will no longer see patients face to face unless there is a very urgent clinical need. All requests for advice or assessment will receive a telephone triage call or video call. Face to face assessments will be conducted with the strictest infection control measures in place.

If you need any medical advice please call the surgery. The phone lines are open Monday to Friday 8am to 6.30pm 

Please be advised that despite the recent lifting of some of the lockdown restrictions, in order to ensure the safety of all of our patients and staff, we will continue to follow the guidance from NHS England 

This is a precautionary measure to allow us to ask patients questions prior to visiting the surgery.

Our primary concern is to keep patients and staff safe and to ensure the practice continues to operate effectively

If you have regular blood tests, injections or dressings, please phone the surgery for advice if you have not been contacted one week before this becomes due. 

If you are asked to come to the surgery for an appointment 

Please park in bays 1-4 in fron of the building.

Call reception to advise you are here - a clinician will come out to you

If you are walking, on a bike or don't have a mobile phone please follow the directions on the signs

PLEASE DO NOT ENTER THE BUILDING UNTIL ADVISED TO DO SO BY A MEMBER OF STAFF

Please can we also ask you to bring your own 'face covering/mask' 

Thank you for your continued cooperation and understanding during this time and we will keep you updated as the situation changes.

Samples - If you are asked to return a sample to the surgery please leave this in the basket under the MARQUE at the FRONT of the building

Annual reviews - The reviews will be undertaken by our practice nurses and Sofia Tasleem (clinical pharmacist). Reception will contact you to book a telephone appointment with the clinician. 

You may be asked to book additional tests such as a blood test or blood pressure check - please book this by calling reception.