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Dr Jeremy Pawley, Dr Simon Hill


Dr Kim Purvis and Dr Samantha Cooke

Welcome to 

Main Road
GL20 7QN

01684 773444 

Please forward all correspondence to: hwccg.bredonhillsurgery@nhs.net



If you need to order medication or have a query the dispensary e-mail address is


Please be advised we do not currently confirm receipt of your e-mail. All requests will be dealt with on the day. E-mails received after 5pm on a Friday may not be dealt with until Monday morning



For information with regards to the COVID-19 vaccination and appointments please see the news tab

About health records

Health records play an important role in modern healthcare.  They have two main functions, which are described as either primary or secondary.  


Primary function of health records

The primary function of healthcare records is to record important clinical information, which may need to be accessed by the healthcare professionals involved in your care.  Information contained in health records includes:

  • the treatments you have received,
  • whether you have any allergies, 
  • whether you're currently taking medication,
  • whether you have previously had any adverse reactions to certain medications, 
  • whether you have any chronic (long-lasting) health conditions, such as diabetes or asthma,
  • the results of any health tests you have had, such as blood pressure tests, 
  • any lifestyle information that may be clinically relevant, such as whether you smoke, and 
  • personal information, such as your age and address.   

Secondary function of health records

Health records can be used to improve public health and the services provided by the NHS, such as treatments for cancer or diabetes.  Health records can also be used:

  • to determine how well a particular hospital or specialist unit is performing, 
  • to track the spread of, or risk factors for, a particular disease (epidemiology), and 
  • in clinical research, to determine whether certain treatments are more effective than others.

When health records are used in this way, your personal details are not given to the people who are carrying out the research.  Only the relevant clinical data is given, for example the number of people who were admitted to hospital every year due to a heart attack. 


Risk Stratification
Your data may also be used to determine your risk factor for future health issues, hospital admissions or care needs.  If we use your data in this way you can be reassured that it will be anonymised.


Types of health record

Health records take many forms and can be on paper or electronic. Different types of health record include:

  • consultation notes, which your GP takes during an appointment, 
  • hospital admission records, including the reason you were admitted to hospital,
  • the treatment you will receive and any other relevant clinical and personal information,
  • hospital discharge records, which will include the results of treatment and whether any follow-up appointments or care are required,
  • test results, 
  • X-rays, 
  • photographs, and 
  • image slides, such as those produced by a magnetic resonance imaging (MRI) or computerised tomography (CT) scanner.  


There are strict laws and regulations to ensure that your health records are kept confidential and can only be accessed by health professionals directly involved in your care.


There are a number of different laws that relate to health records. The two most important laws are:

  • Data Protection Act (1998), and 
  • Human Rights Act (1998).

Under the terms of the Data Protection Act (1998), organisations such as the NHS must ensure that any personal information it gathers in the course of its work is:

  • only used for the stated purpose of gathering the information (which in this case would be to ensure that you receive a good standard of healthcare), and 
  • kept secure.

It is a criminal offence to breach the Data Protection Act (1998) and doing so can result in imprisonment.


The Human Rights Act (1998) also states that everyone has the right to have their private life respected.  This includes the right to keep your health records confidential. 


Important changes

The NHS is currently making some important changes to how it will store and use health records over the next few years. See the Service description section for more information.


Data Extraction

For more information please follow the links below.


How we use your Health Records


Why we collect information about you


In the National Health Service we aim to provide you with the highest quality of health care. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.

These records may include:

  • Basic details about you, such as address, date of birth, next of kin
  • Contact we have had with you such as clinical visits
  • Notes and reports about your health
  • Details and records about your treatment and care
  • Results of x-rays, laboratory tests etc.
  • Relevant information for people who care for you and know you well, such as health professionals and relatives


It is good practice for people in the NHS who provide care to:

  • discuss and agree with you what they are going to record about you
  • give you a copy of letters they are writing about you; and
  • Show you what they have recorded about you, if you ask.

How your records are used


The people who care for you use your records to:

  • Provide a good basis for all health decisions made by you and care professionals
  • Allow you to work with those providing care
  • Make sure your care if safe and effective; and
  • Work effectively with others providing you with care 

Others may also need to use records that are about you to:

  • check the quality of care (such as clinical audit)
  • protect the health of the general public
  • keep track of NHS spending
  • manage the health service
  • help investigate any concerns or complaints you or your family have about your health care
  • teach health workers and
  • help with research

Some information will be held centrally to be used for statistical purposes. In these instances we take strict measures to ensure that individual patients cannot be identified.

We use anonymous information, wherever possible, but on occasions we may use personably identifiable information for essential NHS purposes such as research and auditing. However, this information will only be used with your consent, unless the law requires us to pass on this information


You have the right


You have the right to confidentiality under the Data Protection Act 1198 (DPA), the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply)


You have a right to ask for a copy of your records about you

  • Your request must be made in writing to the organisation holding the information
  • There may be a charge to have a printed copy of the information held about you
  • We are required to respond to you in 1 month
  • You will need to give adequate information (for example full name, address, date of birth, NHS number etc.)


If you think anything is inaccurate or incorrect, please inform the organisation holding your information.



The Data Protection Act 1998 requires organisations to notify the Information Commissioner of the purposes for which they process personal information.

The details are publically available from the Information Commissioner:

Wycliffe House

Water Lane




Tel: 01625 545745



How we keep your records confidential

Everyone working for the NHS has a legal duty to keep information about you confidential


We have a duty to

  • Maintain full and accurate records of the care we provide you
  • Keep records about you confidential, secure and accurate
  • Provide information in a format that is accessible to you (i.e., in large type if you are partially sighted)

We will not share information that identifies you for any reason, unless:

  • you ask us to do so;
  • we ask and you give us specific permission;
  • we have to do this by law;
  • we have special permission for health research purposes or
  • we have special permission because the interests of the public are thought to be of greater importance than your confidentiality


Our guiding principle is that we are holding your records in STRICT CONFIDENCE


Who are our partner organisations?

We may share information with the following main partner organisations:

  • Commissioning Support Units
  • NHS Trusts (Hospitals, CCG’s)
  • Special Health Authorities
  • Ambulance Service

We may share your information, with your consent and subject to strict sharing protocols about how it will be used,


  • Social Services
  • Education Services
  • Local Authorities
  • Voluntary Sector Providers
  • Private Sector


Anyone who receives information from us also has a legal duty to:





If you wish to use our internet booking service please see the Patient Access page, you can view and make appointments and order your repeat medication.


Please contact reception to set up access


If you already registered for the above you can alos request access to your medical records allowing you to check results and view letters - there is a form to complete for this service - please contact reception


Patient Proxy Access 

(Please be advised you do need access to online services and/or medical records to proceed - applications are avaliable at reception)


Proxy access refers to access to online services for somebody acting on behalf of you (the patient) with your consent.

A person given access to your online services does not need to be registered as a patient of Bredon Hill Surgery but must apply to us for proxy access to be granted.


Access can be granted to anyone of your (the patient's) choice - e.g a family member, partner, carer etc andyou can grant access to more than one person.


You may wish to allow another peron to use online services for different reasons including:

if you are unwell and need help managing your medical conditions; speech or memory difficulties or perhaps you are planning for the future and may have appointed soemone to hold asting power of attorney for health and social care.


You (the patient) can choose the online services you want the person acting on your behalf to have access to. The choice of online services is usually booking appointments, ordering repeat medicatrions and looking at GP records.


You (the patient) and the person acting on your behalf will need to complete a form  - please contact reception

Please be advised the person acting on your behalf will need to return the form in person and

the receptionist will request to see photo identificaction (driving licence/passport and proof of residence e.g a utility bill.


Please click here for a copy of the Patient Guide - Giving another person access to your GP online services



When a patient is no longer able to make a decison for themselves another person, often a partner or close family member , can be given legal responsibility over decisions concerning their life by the courts  - Health and Welfare Lasting Power of Attorney. Under these circumstances the request is reviewed by your usual GP.


There may be times when a GP could refuse the chosen person access. Whilst this is rare, the GP will always put the best interests of you (the patient) first. The GP will discuss any refusal with you  or in the case of impaired capacity , with their representative.

Examples for reasons for refual are:

The GP does not think it is in your best interests to have the chosen person use online services;

Online services have been abused by the patient or chosen person in the past;

The GP is concerned that the chosen person will not keep the information safe. 


Bredon Hill Surgery can remove access to your online services for a number of reasons including:

If we believe you are beign forced to share your records;

The chosen person is deemed to have misused information;



Withdrawing consent - You (the patient) has the right to remove access to your online services from your chosen person at any time - please contact reception.


Proxy access for children - A child aged 13 and above , who the practice have assessed to have the required level of compentancy for decison making, can be granted access to their onlione records and can also grant consent to a parent or carer to have proxy access.

When a child is not deemed to have competency, and is over the age of 13, a parent may apply for access without the child's consent and will be registered as a proxy user.


Access to Medical Records

An application for access to a medical record may be made by:

  • The Patient
  • A person authorised in writing to make the application (such as a solicitor or insurance company)
  • A person having parental responsibility for a child: any person appointed by a court to manage the patient affairs.
  • Where a patient is deceased the patient's next of kin or authorised representative.


We will always ensure that we have the patients INFORMED consent to release copies of medical records and on ocassion we may write to a patient to confirm that they are fully aware of what information they have consented to be released. This will generally apply in situations where we get requests from solicitors.


Please refer to the General information tab for fees payable for requests made by a third party and non-NHS Services that may apply






You can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.


You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.


If you already use Patient Access you can continue to use it. You can use the NHS App as well.


For more information go to www.nhs.uk/nhsapp'



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