Appointments

We have currently suspended online appointment bookings

Please telephone 01684 773444 during surgery hours. You will offered a triage telephone call with a doctor or a clinician.
If the doctor does wish to see you for a face to face appointment they will book the appointment during the telephone consultation.

Although you will be registered with one GP you are able to speak any GP in the practice. If you have been seeing a GP for a particular problem or a long standing medical condition it may be advisable to continue seeing the same GP. We always try and place you with the doctor of your choice but that may not be possible.
Please note all doctors and locums have full access to your medical record.

Call recordings

Please be advised if you book a telephone consultation with a clinician calls are now recorded for training and monitoring purposes. If you do not wish for the call to be recorded please advise the receptionist when booking the appointment or advise the clinician at the beginning of the call.

Home visits

Please call reception before 10.30am if possible
Requests for home visits made after this time will normally be dealt with the following day, except in emergencies.

Enhanced Access Appointments

With effect from the 1st October 2022 we are participating in a new Enhanced Access service in order to make more routine appointments available with our clinical team. These appointments will be outside of our core opening hours and further details are available from our Reception team.

If you need to cancel an Enhanced Access appointment, please call 01905 969864 between 6:30pm – 8:00pm Monday-Friday and 9:00am-5:00pm on Saturday. Please note: this number is to cancel Enhanced Access appointments only and NOT in-hours appointments.