Alert:

If you have any symptoms or test positive for Covid please can we ask you do not visit the practice.

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Everyone is welcome

Dr Jeremy Pawley
Dr Simon Hill
Dr Katy Gines
Dr Samantha Cooke

It is a simple and secure way to access a range of NHS services including ordering repeat medication via your smartphone or tablet.

New patients – please contact reception to arrange access to be authorised.

  • Automated messages re medication – We have been made aware of patients receiving “rejection” messages after placing an order. This can happen if staff need to make changes within the system or if you have recently joined the practice. This should not affect your order being processed.(Other apps may be affected)

Patient Access (online services)

EMIS are currently improving the security of patient access. Users will now need to input a one time pass code that will be sent via SMS to your registered mobile number, alongside your login credentials. Please follow the link below to access instructions on how to add a number to your Patient Access account.

If you already have a mobile number linked to your account no action is needed.

Dispensary

Place your order:

via Patient access/an app, the NHS app, e-mail or a written request in the post box at the front gate of the surgery

E-mail HWICB.dispensary.bredon.hill.surgery@nhs.net

Please allow 3 working days/72 hours before collecting a repeat prescription.

Bank holidays – please add an additional working day to the above before arranging collection

If you have any queries lines the phone line is open 12-1pm and 4.30-5.30pm.

We are unable to take orders for medication over the phone.

If you need advice or to discuss your medication you will need to contact reception to make an appointment with a clinician.

Appointments

Please can we ask you PHONE us to make an appointment if you need to speak to a clinician rather than sending an e-mail or text message. We can discuss your needs and book an appointment for you.

The MMR vaccine is safe and effective combined vaccine. It protects against 3 serious illnesses: Measles, Mumps and Rubella.
These are highly infectious conditions which can easily spread between unvaccinated people.
Getting vaccinated in important, as these conditions can lead to serious problems including meningitis, hearing loss and problems during pregnancy
.
People with diabetes at lower risk of eye problems now only need to come for their screening every two years.

Please contact us online (using the link below) if you need to RENEW your Fit note

If you submit a new request for a prescription normal dispensing times apply. We DO NOT reply to the requests

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You can also access 111 online.

Tewkesbury Community Hospital – Minor Injuries Unit

Open from 8am until 8pm daily, for PRE BOOKED APPOINTMENTS ONLY.

Ring the triage line on 0300 421 7777 or ring NHS111 who can help. (*subject to change)

Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 (or 112 which is the European Union equivalent) for emergencies, such as: loss of consciousness, pain that is not relieved by simple analgesia, acute confused state, persistent, severe chest pain or breathing difficulties.  If you’re injured or seriously ill, you should go, or be taken, to A&E.   Be aware that not all hospitals have an A&E department.  Please only use A&E if you have a serious injury or illness.

In case of a life threatening emergency, please dial 999

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