111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 (or 112 which is the European Union equivalent) for emergencies, such as: loss of consciousness, pain that is not relieved by simple analgesia, acute confused state, persistent, severe chest pain or breathing difficulties.  If you’re injured or seriously ill, you should go, or be taken, to A&E.   Be aware that not all hospitals have an A&E department.  Please only use A&E if you have a serious injury or illness.

In case of a life threatening emergency, please dial 999