Dispensary e-mail address : HWCCG.email@example.com
Surgery opening hours: Monday – Friday 08.00-18.30
Dispensary : OPEN at 8.30am – 1.00pm
CLOSED 1-2pm daily
The vaccination deliveries are being staged over the coming weeks, we will be contacting patients in line with the number of vaccines we have available – we will be inviting the most vulnerable patients first. We have ordered enough vaccines for everyone who is entitled so there is no need to be concerned.
We will be sending a text to all patients we have a mobile phone number for, please follow the link to book your appointment. If you do not have a mobile number or the number is incorrect WE WILL CONTACT YOU
Invites for children aged 2-3 years old will also be sent by text
COVID VACCINE BOOSTER
We are now able to give the Pfizer vaccine at the surgery and this will also be offered in the coming weeks. This will be offered to:
A third dose of the covid vaccination has been recommended by the JCVI, for all those that were immunosuppressed at the time of their first/second dose.
First and second doses for patients who have not yet completed their initial course (If your first dose was AstraZeneca or Moderna PLEASE CALL 111 FOR ADVICE)
Boosters – for all patients who had their second vaccinations AT LEAST 6 MONTHS AGO. Please be advised we cannot give the booster any earlier than 6 months from your second vaccine. We will be offering this in line with the original cohorts 1-9
PLEASE WAIT TO BE CONTACTED WHEN YOUR AGE GROUP OR CLINCIAL NEED GROUP IS REACHED.
We can give a booster to patients who are health and care workers and who are eligible. Please CONTACT US if you want the vaccination at the surgery and we can arrange this for you. However, please be aware we will need to see evidence of the employment that qualifies you such as a pass.
Please can we ask that you advise us if your contact phone numbers have changed
If you are invited to attend a clinic follow the signs
We would appreciate your cooperation with regards to car parking.
To ensure the safety of our staff and our patients if at all possible please leave your car at home and park locally
If you do have difficulty with mobility please advise the reception when booking your appointment
Covid 19 Guidelines – Following the recent Government announcement we would like to advise our patients for the time being there will be NO CHANGES at the practice
The waiting room is open but with limited seating – please, only one person per appointment. If you have a booked appointment, you will be able to enter the surgery. You can either check in on the screen or with a receptionist and take a seat in the waiting room. The clinician will then come and get you.
Please continue to use the intercom if you are collecting a prescription from the dispensary – requests still need to be put in the post box by the front gate. For all reception queries, including booking appointments, please phone on the usual number.
If the doctor wishes to see you for a face to face appointment they will arrange this during the phone consultation
If you need to collect or drop off something at the surgery, please use the intercom to speak to Reception. While covid safety guidelines are still in place, please do not enter the surgery unless you have an appointment or are instructed to do so.
We have made this decision as often patients coming the surgery are sick and vulnerable. Continuing with the precautions will help protect everyone including the staff to ensure we can maintain our services
Non-urgent advice: COVID-19
ONLY GET A TEST IF YOU HAVE CORONOVISRUS SYMPTOMS
PLEASE CALL 119 OR VISIT https://www.nhs.uk/ask-for-a-coronavirus-test
PLEASE REMEBER TO SELF ISOLATE ALONG WITH ANY MEMBERS OF YOUR HOUSEHOLD UNTIL YOU HAVE YOUR RESULTS AND FOLLOW ANY GUIDENCE IF YOU TEST POSTIVE
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 (or 112 which is the European Union equivalent) for emergencies, such as: loss of consciousness, pain that is not relieved by simple analgesia, acute confused state, persistent, severe chest pain or breathing difficulties. If you’re injured or seriously ill, you should go, or be taken, to A&E. Be aware that not all hospitals have an A&E department. Please only use A&E if you have a serious injury or illness.
In case of a life threatening emergency, please dial 999
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