Phone lines – the options have changed
For test results the lines are open 12-1pm and 5-6pm.
Dispensary (not to order prescriptions)
Please allow 3 working days/72 hours before collecting a repeat prescription.
Bank holidays – please add an additional working day to the above before arranging collection
Medication enquiries – please call 12-1pm or between 4.30pm and 5.30pm.
Please can we kindly request you DO NOT call to check if medication is ready – please refer to dispensing times which we endeavour to meet.
We are currently experiencing issues in obtaining various lines of stock from our suppliers. We order everyday but we have no control over stock availbility.
We will try and advise you when any owing medication(s) are ready to collect. You do not need to reorder as we keep a record.
If you have any queries please speak to a member of the dispensary team who can provide advice
Please can we ask you PHONE us to make an appointment if you need to speak to a clinician rather than sending an e-mail or text message. We can discuss your needs and book an appointment for you.
Please contact us online (using the link below) if you need to RENEW your Fit note
Out of Hours, Emergencies and Minor Injuries
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You can also access 111 online.
Tewkesbury Community Hospital – Minor Injuries Unit
Open from 8am until 8pm daily, for PRE BOOKED APPOINTMENTS ONLY.
Ring the triage line on 0300 421 7777 or ring NHS111 who can help. (*subject to change)
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 (or 112 which is the European Union equivalent) for emergencies, such as: loss of consciousness, pain that is not relieved by simple analgesia, acute confused state, persistent, severe chest pain or breathing difficulties. If you’re injured or seriously ill, you should go, or be taken, to A&E. Be aware that not all hospitals have an A&E department. Please only use A&E if you have a serious injury or illness.
In case of a life threatening emergency, please dial 999
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